Terms and Conditions

1. Scope

All goods (“Products”) supplied by Salty Monkeys are supplied under these terms and conditions.

2. Order acceptance

No order shall be binding on Salty Monkeys until accepted. An individual contract for the supply of Products, under these terms and conditions, is formed on acceptance by Salty Monkeys of an order from the Customer. Salty Monkeys reserves the right to accept any order in whole or in part. No order may be cancelled or varied after acceptance by Salty Monkeys.

2.1 Sale Items

Salty Monkeys will always do their best to ensure all sale items are in stock, however, in circumstances there may be limited stock only available. ‘End of line’ and other sale items that are out of stock, may not be re-ordered. There may be instances where out of stock items remain on the website for a period after going out of stock. Salty Monkeys will always remove these products in the most timely manner possible.

3. Payment terms

Payment must be made in full and on checkout in the online shopping cart without set off or deduction. Salty Monkeys will investigate any disputed amounts and resolve them by issuing a credit to the Customer when required.

4. Title to products

Ownership of the product does not pass to the customer until the relevant order has been fulfilled and dispatched from the Salty Monkeys location. Salty Monkeys reserves the right to void any order if deemed necessary prior to dispatch.

5. Delivery

  • Salty Monkeys reserves the right to charge for delivery of the products at any time, notwithstanding that it may not have previously done so. Administrative fees may also be imposed for orders under certain dollar values. Where prices are stated as inclusive of delivery, delivery is to the delivery point specifically accepted by Salty Monkeys.
  • A handling fee may be incurred on all orders.
  • Bulky items, over 3kg in weight, may incur a freight surcharge. Any such surcharge will be notified to the customer prior to any such charges for additional freight being added to the amount charged by credit card, unless these are already indicated on and included in, the price from the website.

5.1 Delivery Insurance

If a customer purchases optional insurance on their products during checkout, the insurance is limited to protecting the items whilst in transit. Once the products have been confirmed by the freight company to have been delivered, the order is thereafter not insured by Salty Monkeys.

Salty Monkeys is not responsible for the loss or damage to goods if chosen to leave at address upon completion of delivery.

6. Returns – Salty Monkeys has a hassle free returns policy

Please refer to our Return Policy page for detailed information on the required process. Any products which are damaged or defective, or which are not otherwise in accordance with the customer’s order, or which the law provides may otherwise be returned to Salty Monkeys within 7 days after the customer has received the products, at no cost to the customer.

  • Products must be in their original packaging, unopened, of a current make and model, and otherwise as new and in a saleable condition.
  • Return product at the customer’s own expense.
  • 15% restocking or return fee may be charged.

Salty Monkeys will not accept a returned product where the customer has caused the product to become un-merchandisable or failed to take steps to prevent the product from becoming un-merchandisable or the product has become damaged by abnormal use whilst in the possession of the customer.

7. Customer Specific Stock

Where Salty Monkeys has agreed to procure and/or warehouse and/or distribute products specifically for the customer, the customer must, within 30 days of request, purchase all stock then warehoused and held at the then prevailing supply price. Where the customer does not do so, Salty Monkeys may dispose of the affected products without liability for any loss or damage suffered by the customer as a result. The customer indemnifies Salty Monkeys against all claims, demands, loss, costs and expenses incurred by or made against Salty Monkeys, arising out of any actual or alleged infringement of patents, copyright, trademarks, design rights or other intellectual property rights, by any logo, design, copyright or other material that Salty Monkeys may use, print or reproduce at the customer’s request.

8. Liability

8.1 Except for those required or implied by legislation, Salty Monkeys gives no express warranty in relation to products and services supplied to the customer, and the customer acknowledges that it has not relied on any representation or warranty made by or on behalf of Salty Monkeys. Certain legislation may imply conditions and warranties into these terms and conditions. To the extent that such conditions and warranties may lawfully be excluded, all such conditions and warranties are expressly excluded. The liability of Salty Monkeys under or arising out of the supply of goods and services for breach of any term, condition or warranty implied in or imposed upon the supply of goods and/or services by legislation, shall be limited, at the option or Salty Monkeys to:

(a) the replacement of the goods or the supply of equivalent goods;
(b) the repair of the goods;
(c) the payment of the cost of replacing the goods or of acquiring equivalent goods; or
(d) the payment of the cost of having the goods repaired;

8.2 Except to the extent the law provides that liability is not able to be excluded, Salty Monkeys shall not be under any liability to the customer in respect of any loss or damage (including consequential or indirect loss or damage or loss of profits, loss of use or loss of data) however caused, which may be suffered or incurred or which may arise directly or indirectly in respect of the products, any services supplied by Salty Monkeys or the failure of Salty Monkeys to comply with these terms and conditions.

9. Conflicts

These terms and conditions will apply to the exclusion of all other terms and conditions contained in the customer’s order. In the event of any inconsistency, Salty Monkeys will be deemed, by delivering the products to the customer or supplying services to the customer, to have made an offer to the customer to sell the products or supply the services pursuant to these terms and conditions, which offer will be deemed to have been accepted if the customer retains the products or accepts the services. Salty Monkeys reserves the right to change these terms and conditions at any time.

10. GST

All prices listed on the Salty Monkeys website are inclusive of GST. Any consideration and all other amounts to be paid from a purchase through the Salty Monkeys online shopping store will be liable for GST. Upon checkout Salty Monkeys will issue a tax invoice showing the amount of GST applicable for the particular purchase.

11. Jurisdiction

These terms and conditions are governed by and will be construed in accordance with the laws of Queensland and the parties agree to submit to the jurisdiction of the courts of that state.

12. No Waiver

The failure by Salty Monkeys to exercise, or any delay in exercising, any right, power or privilege available to it under these terms and conditions will not operate as a waiver thereof or preclude any other or further exercise thereof or the exercise of any other right or power.

13. Export Agreements

Not all products listed on this website are available for export outside the Australian market due to distribution agreements in certain territories.

14. Unauthorized Resale of Products

Salty Monkeys reserves the right to deny service and/or take legal action against any individual or individuals who procure products from Salty Monkeys with the intent to resale those products on external websites.

15. Uncontactable Customer, Refunding item.

If the customer is unreachable for a period of 14 days or more Salty Monkeys will refund the item returned back to the account from which the item/s were originally purchased. A confirmation email will then be sent through to the customer. If the customer wishes to purchase an alternative to the missing item after this has occurred they can contact our customer service team for a reduced shipping charge on the remaining item.

16. Hostile and Abusive Customer Behavior

Abusive customer behavior will not be tolerated. Salty Monkeys staff reserves the right to deny service to any customer or business who exhibits hostile or abusive behavior and are subject to the conditions below.

Examples of this behaviour include, but are not limited to:

  • Threats of physical violence;  swearing;  inappropriate cultural, racial or religious references; and rudeness, including derogatory remarks.
  • Demanding responses within an unreasonable requests.  
  • Repeatedly contacting or insisting on speaking to a particular member of staff who is not directly dealing with the matter.
  • Excessive telephone calls, emails or LiveChats (this also includes unsolicited marketing calls, letters and emails that are considered to be ‘spam’ or ‘phishing’).  
  • Sending duplicate correspondence requiring a response to more than one member of staff;  persistent refusal to accept Ban or Block.
  • Available restrictions
  • Customer can be Blocked or Banned from purchasing products or contacting our staff via email, social media, phone and livechat channels.
  • Take legal action, such as applying for an injunction or court order to prohibit contact/poor behaviour.

17. Software and Technology Issues.

In the event of communications or system errors occurring in connection with the settlement of accounts or other features or components of the software, neither Salty Monkeys nor the Software Provider will have any liability to you or to any third party in respect of such errors. Salty Monkeys reserves the right in the event of such errors to remove all relevant products from the website and take any other action to correct such errors.

18. Promotion Codes

Promotion codes, also referred to as coupon codes, discount codes or vouchers:

  • are only valid online
  • cannot be used in conjunction with any other offer or price matching
  • cannot be enacted retrospectively

19. Taxes and Duties (International Orders)

Within Australia, prices are inclusive of Australian GST,  however if you live outside of Australia, there may be additional taxes or import duties imposed at the receivers end. Salty Monkeys is not liable for these charges and it is up to the customer to liaise with Customs regarding their delivery.

In Australia there will be no additional costs.

20. Pricing

Salty Monkeys endeavours to ensure all prices are correct at time of publication; however if a pricing error does occur, Salty Monkeys reserves the right to alter prices for any reason. If this should happen after you have ordered a product, we will contact you prior to processing your order.

We reserve the right to withdraw any product from sale without notice, for any reason. However for various reasons, that product might still appear on our website for a period of time after that withdrawal. We make no undertaking that a product shown on this website will be available for purchase online at all stores or at a specific store.


Salty Monkeys is a seller of products for spearfishing and other activities. 

The buyer is an individual or business who wishes to purchase products from the seller by orders placed online, in person, over the phone or in writing. 

The buyer acknowledges that spearfishing and other related activities inherent dangers with many potential risks. The buyer agrees that the seller and it’s associates do not accept any liability for an injury or death caused by using products purchased from the seller. 

The buyer agrees that any contracts entered into for the purchase of goods from the seller shall be subject to and interpreted in accordance with the law of the state of Queensland, Australia. 

The buyer acknowledges that the seller may refuse to supply goods to the buyer for any reason. The buyer accepts that the buyer may not suspend or cancel any purchase orders, unless the seller is fully compensated for any loss incurred as a consequence of the suspension or cancellation.